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Marketing3 min read

In-house marketing hire or outsourced marketing manager? How to choose

Should you hire a marketer or bring one in from outside? After years on both sides, here is the real cost of a hire, the trap most businesses fall into, and a three-stage way to decide.

Written by Tanya Dixon

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Tanya talking through marketing ideas at an outdoor table

Should we hire a marketer, or bring someone in from outside? I get asked this more than anything else, and most advice answers it with "it depends," which is no help when you are the one signing the cheque.

Here is the version I actually use with clients, built from years of running marketing teams from the inside and, now, running marketing for businesses from the outside. The short answer: hire-versus-outsource is the wrong question. The right one is what stage your marketing is at.

What a marketing hire really costs

Job adverts quote salary. Salary is about two thirds of what the person actually costs you. Budget realistically for the first year:

Line itemRough first-year cost
Salary (mid-level manager)£40,000 to £55,000
Employer's NI and pension£6,000 to £9,000
Tools and software£2,000 to £5,000
Recruitment (agency fee)15 to 20% of salary
Realistic all-in, year one£60,000 to £65,000+

That is money well spent when the role earns it back. The problem is that most businesses hire before they know whether it will.

The trap almost everyone falls into

The most expensive mistake I see is hiring a junior to keep costs down, with nobody senior to direct them. You pay for activity instead of outcomes: posts go out, graphics look tidy, and none of it ties to a strategy, because no one is setting one.

Marketing is not one job. It is closer to eight, and any one hire is genuinely strong in only two or three of them:

  • Strategy and planning
  • Brand and positioning
  • Copywriting
  • Design
  • Social media
  • Email marketing
  • Paid media
  • Analytics and reporting

A single hire is always a compromise across those. The goal is to choose that compromise on purpose, not discover it in month four.

The three stages, and what each needs

Place your business in one of three stages. It points to a far clearer answer than "hire or outsource" ever will.

StageWhat it looks likeBest fit
AfterthoughtNo strategy or rhythm; marketing happens when someone remembersOutsource a marketing manager
Working, needs handsThe plan is producing results; delivery is now the bottleneckHybrid: senior lead plus a junior or VA
Growth engineA genuine full week of work, plus someone senior to lead a teamHire in-house

Most businesses that get burned hire as though they are at the growth-engine stage when they are really at the afterthought stage. Getting the stage right is most of the decision.

What outsourcing does well, and where it does not

I would rather be straight than win a sale I should not. Outsourcing genuinely gives you:

  • Seniority without the fixed overhead of a salary.
  • A genuinely outside perspective, which is harder to keep once someone is embedded.
  • Cost that flexes with the year instead of a fixed salary through the quiet months.

What it is not: someone in the room all day absorbing every conversation, or available every hour. If you truly need marketing embedded full time, that is a sign you are at stage three and should hire.

A ninety-second decision check

The more you answer "no," the more an outsourced or hybrid model fits:

  1. Do we already know what our marketing must achieve this year, or would a hire be figuring that out for us?
  2. Is there a real full week of marketing every week, not a day or two stretched thin?
  3. Is there someone senior here to brief, review and develop an in-house person?
  4. Do we need one discipline done well, or a spread we would otherwise hire several people for?
  5. Could we carry the full cost, salary plus a third, through a slow quarter without flinching?
Hiring and outsourcing are not rivals. Plenty of businesses are better off outsourcing first, then hiring against what they learn.

Common questions

Isn't outsourcing more expensive per hour?

Per hour, sometimes. Per outcome, rarely. You buy judgement that skips months of trial and error, and you only pay for the hours you need.

How involved will I have to be?

Heavily at the start, so the strategy and voice are right, then lightly. After onboarding, expect a monthly rhythm of approving direction and reading plain-English reporting.

What if we outsource now and hire later?

Often the ideal path. You get marketing working, learn exactly what the role needs to be, then recruit against a real brief instead of a hopeful one.

Want to work out which stage you are actually at? Book a call and I will tell you straight, including "you should just hire" if that is the right answer. Or see how I run outsourced marketing.

About the author

Tanya Dixon, founder of FAAFO

Tanya is an outsourced marketing manager with three decades in print, design and marketing. She helps businesses without an in-house team look like they have one — strategy, digital comms, creative sourcing and web, handled end to end.

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